Holiday Inn Club Vacations Smoky Mountain Resort, Gatlinburg

This resort is a lovely retreat in Tennessee with clean and cozy rooms that offer great views. The staff, especially Dawn, made our stay truly memorable. While the amenities like the pool were enjoyable, we felt a bit pressured during check-in with the timeshare pitch. Overall, it's a great value for the experience, but be prepared for a sales presentation.

I had an amazing vacation with my family at this resort! The villa we stayed in was spacious, well-appointed, and had all the amenities we needed, plus the friendly staff made our stay even better. While the hotel layout was a bit confusing and we had some noise issues in the morning, the overall experience was fantastic, especially with four pools available for the kids.

Our family had an amazing stay at the resort, which is newly reopened. The location is perfect, allowing us to walk to nearly everything, including attractions and restaurants. The pool was recently renovated and well managed. The service from the staff was exceptional, especially Wanda who kept our grandson entertained. While we faced a minor hiccup with the hot tub, maintenance was quick to help us out. Overall, the accommodations were comfortable and clean, although a few areas showed slight signs of age. The kitchen facilities were well-equipped for our family's needs, contributing to a wonderful value for our stay.

I had a mix of experiences during my stay. The resort is beautifully located within walking distance of attractions, and I found the staff, especially the housekeeping attendant, to be remarkably accommodating. However, I faced an unexpected fee at check-in and felt pressured into attending a lengthy timeshare presentation. While the room was generally clean, some amenities fell short of expectations, and the lack of breakfast options was disappointing.

I had a frustrating experience during my stay, primarily due to the sales tactics that overshadowed what could have been a nice getaway. The rooms were decent and the location was convenient, but the service left much to be desired, with unprofessional communication from the staff. Overall, it felt like the emphasis was more on selling than on providing a comfortable experience.